As a first-time homebuyer, I of course did not know what to expect, however Baiyina's strong knowledge in her profession got my family into the perfect house. She was extremely professional, personable, and responsive throughout the entire transaction. I had no clue buying a house could be this stress free, I would strongly recommend her to family and friends! Source: Realtor.com
She is intuitive, warm, insightful, and savvy. We won a bidding war by $50! On her good advice. 10/10 would use her again and recommend her wholeheartedly to anyone I know. Source: Google
Period. We were so lucky to have him as our realtor!! With his help we found our dream house and had an offer accepted. He is incredibly knowledgeable about the various areas even down to which streets are nice in a particular neighborhood. He is patient and allows the client to take their time trying to determine what they are looking for and how much they want to pay for it. He never pushes his views on you in terms of how much to put down for an offer etc.. I understand that many realtors do that and push you to go higher because they want their commission quickly. He genuinely wants his clients to find a home that makes them happy. He is also quick to get back to you so that you can swoop in and check out houses as soon as they come up. He is very flexible with his time and is really committed to helping you find a good house. It was such a joy to work with such a dedicated, kind, and all round wonderful person! Source: Google
As a first-time solo homebuyer, Bill was the calm and knowledgeable guide I needed to navigate a complex and changing market. He was incredibly patient and responsive to all of my questions and concerns (and there were many!). Bill was there for me every step of the way, from looking for homes to choosing a mortgage to navigating the closing process. He was especially helpful with providing recommendations for home contractors to address the specific needs of my property. By the time I closed on my house, Bill was a not only a trusted advisor but also a friend who I would recommend without hesitation to anyone looking for a new home. Thank you, Bill! Source: Google
He has incredible patience and offers guidance and makes the effort to get to know what it is that you want. We highly recommend him! Very knowledgeable with market, particularly in NW Philly and suburbs. Source: Google
She is knowledgeable, responsive, and efficient. She made a confusing process so much easier to navigate for us as first time homebuyers. She did it all with kindness and humor! Friends of ours recommended her services to us and we couldn't be more grateful. We will absolutely be recommending her as a realtor to anyone looking to buy in Philly or the surrounding area. She is awesome!! Source: Google
We knew exactly what we wanted and had no idea of what it would take to get it. She gently and expertly guided us through the entire experience and we have a house that we absolutely love. She grew up in the area and knows the housing stock and market inside and out. Her recommendation for a mortgage broker led to one of the best customer service experiences ever, not to mention was an excellent choice from a financial point of view. (I researched mortgages and brokers obsessively, and should have just gone with her first suggestion.) I recommend her without reservation!
Her knowledge of the marketplace and the surrounding areas is top notch. She takes control and is responsive and professional. I highly recommend Baiyina Brown. Source: Google
We liked him immediately and he helped us purchase our first home. We appreciated having Bill by our side during this time because he is a good listener and helped us find what we were looking for. He was also a great advocate for us and an excellent communicator so the whole process went smoothly. Recently, Bill helped us sell our house. He helped us prepare it for the Philadelphia market and his recommendations were spot-on. It sold quickly and over asking price! Having worked with Bill during both the buying and selling process, we have complete trust in him and would recommend him to anyone. He is a man with real integrity and we are truly lucky to have met him. Source: Realtor.com
Our house purchase was far from smooth and through all the complications, she presented really straight-forward options and ZERO of that sales-y pressure. We felt she genuinely cared what we felt was best for us, real estate-wise. Her advice and local knowledge were instrumental in making the sale, from negotiating price, dealing with the seller's agent to having a list of trusted trades people for inspection (and eventual repair!). Real estate transactions are detail intensive affairs that are fraught with emotion and risks. Becca kept us ahead of our deadlines and we felt well listened to and represented in buying our home. It doesn't hurt that she's also whip-smart and downright delightful on a personal level.
She is amazing, which is why she was the first person that came to mind when we found ourselves on the market to buy again. Jenn is knowledgeable of all things NW Philadelphia. She is also an all around wonderful person and a joy to be around. In both transactions her calm yet confident presence is what set her apart from the rest. She doesn't rush. She's thorough and thoughtful and always available. When we met Jenn we knew we were in good hands from the start. Real estate transactions can be tricky and stressful, but we never had to worry that Jenn would add to our stress. And, better yet, she was the calming presence that made everything in two transactions run smoothly and go off without a hitch! I would give her 10 stars if the program allowed me to! Source: Google Review
She is not only extremely knowledgeable about Philadelphia area real estate, her instincts and deep local experience and connections helped to empower me to navigate a fast moving market. She also has great relationships with professionals across the industry--whenever I had a question or needed a service, she always had several quality referrals to make. Truly exceptional service, she has the perfect integration of intellect and heart--our family was in great hands with Baiyina!! Very strong and enthusiastic recommendation from me!! Source: Google
We were here for about a year and my remote work stopped. We needed to sell and she helped with staging and pricing that helped us get offers within days. Extremely grateful for her support and her team. Love her. Source: Google
He was knowledgeable and patient and pointed us toward houses that really fit our needs. The house we bought in the end is perfect for us! We are so happy! So very grateful to Bill for his help leading us to our wonderful home! Source: Google
We appreciate that she was super patient with us during our financial ups and downs and career shift for the course of almost 5 years. When the pandemic hit we didn’t expect that we would find a home that would be suitable for our family and something we could afford. But we did! I was impressed with Baiyina knowledge of the Mt. Airy and Germantown areas. She did show us a few homes (per our request) way out in the Coatesville area and again was very patient throughout the process. With every home, Baiyina made sure to double check the foundation, electronic panel, the appliances and other items in the home that are super important. Even though she wanted to sell us a home…she wanted us to have the right home. When we finally found a home to put an offer in, she was diligent with helping us through the entire process. She was available and knowledgeable always. Everything when as smooth as possible and we are grateful to be the 3rd sister in my family that Baiyina has helped find and secure a home!! Source: Google
She was our agent in selling our old home and buying our new one. She provided much-need information about the process and helped connect us along the way with key resources (i.e. fantastic stager, last-minute painter, inexpensive HVAC company, etc.). She kept all the details straight and was always easy to reach. Plus, she's funny and warm and these are valuable qualities for home-buyers and sellers as they navigate a truly stressful process. I would recommend Baiyina to anyone. Source: Google
They helped me to finally close on a great house in a nice spot that checked off nearly all of my wish list. With intense competition in the market, particularly at my price point, I was surprised how quickly we completed this transaction. I attribute this success to Bill and his expertise in crafting a reasonable yet competitive offer. Bill walked through every detail of the offer to make sure I understood exactly what was involved. He also explained how to construct the offer to be competitive without sacrificing protections against unforeseen circumstances as we navigate the inspection and appraisal processes. Given the type of house, location and price I'm certain I would not have "won" this house without Bill's expertise. Bill and Loretta Witt's team got it done with decades of experience in this market clearly on display. Source: Google
As first time homebuyers, she guided us through every step of the finding and buying process, and answered every one of our questions honestly and clearly, no matter how small the question was. She was accessible and responsive, and I credit our smooth buying process to her experience and easy-to-work-with personality. Becca is kind, funny, smart, and just all-around awesome. We couldn't have asked for a better agent!
Jenn's unflappable calm and attention to the endless details made working through the process as easy and as pleasant as we could imagine. Because we moved 40 miles away prior to selling our home, Jenn was also able to bridge the many logistical constraints this presented, all while helping us negotiate a great selling price. I cannot imagine a more intelligent, hardworking, and affable real-estate agent. Source: Realtor.com
Brown was very informative and level headed throughout a difficult transaction with a tenant occupied property with a disagreeable tenant. Source: Google
I live in California and the house is in Philadelphia. To say that I did a minimum amount of work is an overestimation. Bill priced the house fairly and he took care of everything. Everything Bill did was fully transparent and he communicated with me with just the right frequency. Within a very short time, I sold the house at the asking price and I did not even need to fly back to Philadelphia for the closing. On top of being a really capable agent, Bill is truly a nice person. If I were to ever need real estate in Philadelphia again, I wouldn't hesitate to call him. Source: Google
Here’e why. Bill listens very carefully. He doesn’t push. He doesn’t tell you what a great salesman he is and brag about his conquests. Rather, he wants to know what you think, what you hope for. He understands that selling your house is a financial transaction but also the breaking of ties to a home filled with beloved stories and a neighborhood of friends.There’s excitement but also trepidation. To this complicated mix, Bill brings tremendous knowledge of the real estate industry, the neighborhood and the conditions of the local market down to the micro-neighborhood level. After careful review of our home of 30 years, Bill developed a plan of action, calling for some repair work, the production of a detailed inspection report and a timetable for listing the property that put us on the market early in the sale season. Each step of the way, Bill was readily available by phone and text for our many questions. And he was always cool and collected, particularly as the pressure mounted toward the first day of listing. In the end, his strategy attracted more than two dozen visits in a couple days, a half-dozen offers and a bidding competition to settle the sale. But it was in the final hours when real decisions had to be made where Bill’s calm, reasoned analysis and cool-headed advice carried the day. He is the complete professional. Truly, you are in the best place with Bill Shelton guiding you on your journey.
He is smart, personable and wonderfully competent. Thanks to him, every aspect of the sale of our home proceeded without a hitch. My wife and I enthusiastically recommend him to anyone looking to sell or buy a house. Source: Google
.. even more stressful! Baiyina was a very calm and steadying force for us and walked us through the process of buying/selling from start to finish. She's patient, knows NW Philly, and is extremely responsive to questions. Baiyina will guide you through decisions without any pressure or interference but has great advice if you ask for her input. I recommend Baiyina without hesitation. Source: Google
I felt I was missing out on an opportunity to collect seller information and/or see homes I really wanted. The market at the time (Spring 2022) being in favor of the seller and not the buyer I felt my realtor needed to be much attentive to my request to see homes. I was EXTREMELY frustrated because I was completely unfamiliar with knowledge of how the process to purchase property should work (for the buyer). After sharing my outrage with a friend I was referred to Ms. Brown. I was told “You need someone who is going to be ON IT and matches your need to understand the process, but won’t allow you to get any ole thing.” Within one call to Ms. Brown I immediately started to feel I finally had some help! I cannot express all the things about Ms. Brown’s worth ethic that made me appreciate her assistance, but I can sum it up by saying; She has an EYE for what a buyer should focus on during the process. Without overstepping her boundaries she had her own way of reminding me of what realistically could be done in the process. She did not shy away from assisting in areas she could and/or referring me to the proper party who would be able to address my concerns. Thanks to her patience, willingness and professionalism I’ve gone from tenant to homeowner. Her work ethic gave me a mindful perspective of how much of a key role the realtor has for the buyer who needs to LIVE in what they purchase. No one is perfect, but there is a such thing as perfecting your skills and Ms. Brown comes highly recommended as one who KNOWS her craft! I will tell you if she doesn’t know something already related to purchasing a home she has shown me she is open to learning whatever NEW information or policies can affect the process. Her goal is to hands down want her client to be HAPPY and confidently informed about their purchase. No scams, no lies & no missed appointments with her. If you need someone who will treat you like YOU know what YOU want to live in call Ms. Brown! Source: Google
.. especially in this stressful, unpredictable market. Knowing what we were up against, we thought we should keep our expectations low, but working with Becca exceeded every last one of them. Becca made us feel comfortable from the very start and was open to answering all of our questions. She felt like a real partner in the process and was equal parts negotiator and personal therapist. We are thrilled with the home we purchased and with how we got it. We would recommend Becca to anyone!
Her knowledge and patience makes her a one of one. I highly recommend her if you are in the market for a great real estate agent that will take the time to walk you through the pocess, and one that truly has your best interest in mind at all times.
He helped us find our dream home and supported us at every step, explained everything, and was available at all hours to answer questions and troubleshoot. His knowledge and expertise are unparalleled. He remembered tiny details so that he could guide us to just the right property. He is wise, thoughtful, and beyond professional. The only downside to our successful home purchase (which we owe entirely to him) is that we don’t get to see him regularly anymore. We’re so grateful to him - anyone would be lucky to have Bill help them to find or sell a home!
She made every step of the process as easy and straight-forward as possible. Her experience in and firsthand familiarity with our market brought us a lot of peace of mind when we were making such big decisions. I'd recommend her to anyone!
She had wealth of resources in getting are home ready for sale and exhibited vast knowledge in the Philadelphia market . A true professional. Source: Google
After almost 60 years, it was time for my mom to move from her home. Bill was patient with our 87 year old mother and handled the sale of her home without any discomfort. Mom trusted Bill and he explained the process to her. He is professional and kept us, her children, informed throughout every step of the process of selling her home. More importantly, he was respectful of her emotional ties to the house and listened to her. Thank you, Bill! Source: Realtor.com
When we first met to explore putting a rental property on the market, Jenn and her team gave us a rigorous evaluation of what was most needed to have the property really 'shine' in the eyes of prospective buyers. Provided us with their network of contractors and suppliers who she had used in the past, and supported us with the project management elements we needed to fulfill on to meet those criteria identified at the outset. The result? When we put the house on the market, after just one day of showings, we had what is referred to as a 'bidding war' with multiple offers over the asking price! We will definitely work with Jenn and her team in the future. As I think you can tell, we are fans. Source: Realtor.com
Patient as paperwork went back and fourth and if I missed a signature line we just sent it again. House purchases are stressful she made it easy . Source: Google
She managed all the details of getting the house to market, resulting in a solid offer over the listing price in one day! Thanks Baiyina Source: Google
We had (too) many desires for one home that included two large in-home offices, outdoor space, at least 3 bedrooms AND not a huge budget. We knew these requests were not easy and on top of that, we were first time buyers. Where others might have run from all of our requests, Bill guided us through the process with enthusiasm, patience and expertise. He planned thoughtful day long house seeing tours and made sure we saw everything we were interested in. Once we found all that we were looking for, Bill walked us through the process of buying our first home with so much care and confidence. We hope to never buy a house without him. As soon we have the chance we will highly recommend him to anyone looking to buy or sell! Source: Google
I felt comfortable with her from the moment I met her and she led me through the home buying process from the first showing to the final details of closing. Becca’s attention to detail, work-ethic and experience in the business helped me find the perfect home with minimal stress.
He is easy to talk to, answers all your questions thoroughly and is always avail even. I highly recommend him! Source: Realtor.com
We were unsure what we were/where we were looking for a new home, and Baiyina was incredibly helpful! Her experienced inclinations helped weed out the 'problem homes' while she found homes that exactly meet expectations we hadn't realized we'd had. Then, once we found a home we loved, her inspection and legal contacts helped us seal the deal stress-free. -- Looking for a home in this crazy Philly market? Talk to Baiyina. Source: Google
Very supportive and she knows the real estate market well.
Jennifer is a member of the Loretta Witt team at BHHS and both Loretta and Jenn impressed us from the get go. Their knowledge of the overall industry, local real estate and selling how-to gave us confidence that we made the right choice in choosing to work with them. Along the way, Jenn was an amazing communicator and was always there for us with sage advice, unending encouragement and practical know how. Our sale was not without some hurdles towards the finish line and Jenn made sure we got over each and every one. With a smile. The team got us an all cash, full ask, no contingencies offer in TWO days! From an ideal buyer. What more could one ask for? We highly and unreservedly recommend her and the Loretta Witt team. Source: Google Review
She provided such amazing support/ assistance during my home buying experience. She is pleasant, knowledgeable, quick responder, and well organized! I would recommend her to anyone that I know who is looking to buy a home! Source: Google
I didn’t know a lot coming in as a first time home buyer. Baiyina was very experienced, offering a lot of insight on what to pay attention to and what to look for. She is a very knowledgeable realtor that could break things down clearly so I could understand! My process was over several months with emotional ups and downs and Baiyina was flexible, understanding, and encouraging throughout the time. In this difficult market, you have to have a realtor that you can trust, communicate well with, and be diligent. Baiyina was that realtor for me, I call Baiyina my home doula . Thank you Baiyina for helping me manifest my home buying dream! I also enjoyed the home buying concierge services that the company provided that helped moving in more smooth. Source: Google
From day one when we first discussed putting my house on the market until the evening after closing, she provided exceptional, thoughtful, intelligent and compassionate service. When I could not be at the house for a repair, she not only filled in in my stead, but did it without being asked. She walked me through every step of the process, keeping me informed at every turn. I was struck daily by how carefully and kindly she dealt with moments that might be difficult or trying, always working to make it as easy as possible. Every question I posed was answered thoughtfully and intelligently. I feel so fortunate to have gone through the process of selling my home of the last 18 years, with Jennifer!! Source: Realtor.com
She was friendly, helpful, deeply knowledgeable about the neighborhood of Mt. Airy where we were looking, and didn't seem to mind meeting up and showing us places we weren't likely to buy at first. When we were actually looking more seriously, we would see things pop up, send them to her, and within minutes she would have us set up with a convenient time to come from out of town to see the places. Often times she was already familiar with the properties or knew the real estate agents on the other end, which was helpful when we tried to pitch ourselves to sellers. We were first time buyers and she patiently answered all our questions throughout the process without making us feel stupid about what we didn't know. Highly recommend working with Baiyina! Source: Google
We have worked with other realtors before that were okay. But Bill is fantastic! I can say with 100% confidence that he LOVES helping his clients find ideal properties at reasonable prices. Our best friend (who is hard to please) had an excellent experience with Bill and referred us to work with him. When the time came for us to find a new house in the northwest part of Philadelphia, we called on Bill’s knowledge of the market and steady nature to guide our search. What I especially loved about Bill was that he never pressured us and also at times played devil’s advocate to make sure we really wanted to make an offer that fits our needs & budget. Each time we looked at a new house with us, he always reminded us of what we said we wanted. While we did not have to look at more than 10 houses to find our one, he said he would happily look at 100 houses with us to find the right one — and I truly believe he would. In the end, he helped us creatively craft our offer to ensure we beat out the other interested buyers while not over-spending. And when an issue came up in inspection, he made sure everything was taken care of even after a repair was needed a month after settlement. Bill really cares about his clients and we will happily work with him again. Source: Google
Airy home. Bill is proactive, thinking ahead on our behalf. His deep knowledge of the local market gave us great comfort and confidence. He helped us fashion a bid that won out in very competitive circumstances. Bill is personable, easy to reach and talk with. Putting his clients’ best interests first, Bill is a top pick for anyone looking for a real estate professional. Source: Google
Super professional, responsive, and even-keeled in a process that can easily get emotional on either side of the transaction. She gave great advice on how to prep the property for sale, but she also respected our parameters and priorities. I'd definitely work with her again in the future.
We were new to the area and still learning about different neighborhoods, and she was such a fantastic resource for us. She was incredibly professional, warm and easy to work with. It was clear that she truly cared about finding the right home for us, not just selling us a home to close a deal. The whole process felt very personal, and she and her team provided all the resources we needed to feel confident about our decision. The whole process was seamless and I would highly recommend working with her. Source: Realtor.com
We didn’t know much being first time homeowners, and she explained so many things clearly and with compassion. She’s knowledgeable about the many ways folks need help and guidance during home buying. A great realtor, and a wonderful person. Source: Google
I switched agents to work with her. As a seller of what I felt was a nice home that was not moving in a hot market, I was getting anxious that it might not happen at all. Baiyina was calm, loved the house, and was confident it could sell in a timely manner. She came in with a smart eye for what sold homes, brought in great stagers who knew how to attract exactly the right kind of buyer for my quirky but cute house and began to market it. Overnight, showings rocketed up from scarcely any to several a day. We got a first offer in fairly early on from out of town buyers who later got cold feet and took us off the market during the best time to sell! I was freaked out but Baiyina was cool as a cucumber. She calmed me down with essentially this :"Its a great house in great shape, it will sell soon to the right buyer. Those just weren't the right buyers - they would've nickeled and dimed every moment of this transaction". She was right. The next offer came in soon from a lovely woman who loved the house - it was the perfect fit for her and has since become a friend! She saw the great house that was and all the potential within, expanded the kitchen, added a bathroom and made it better than I could have imagined possible. Baiyina's savvy and level head made what would have been ulcer inducing into a fun experience in which I gained two new friends, Baiyina and the new owner. When does that happen in real estate? Almost never... Source: Google
!!) houses in the area, no pressure but ready to go above and beyond, a keen strategist during the bidding/closing process, transparent and an excellent communicator, and a great human and dream to work with. Baiyina helped us for over two years, as we moved to Philly and were first getting acquainted with the housing market, and she recently helped us find and close on our dream house in Northwest Philly. Thanks to her, it was a relatively seamless process, and she continues to help connect us with her extensive network of trustworthy contractors. Anyone looking for a house in Philly would be lucky to work with Baiyina—she is the best, and we couldn’t recommend her more!
Her calm manner and reassuring professionalism helped us to navigate buying a home during a pandemic. No simple feat! We never doubted that we were her priority. She was responsive, tenacious, and attended to every detail for us. Even after we closed on the house, she was available to answer questions and provide helpful tips as we moved to a new town. We recommend Jennifer to anyone who is looking for an ally and a trusted advisor. In addition to finding a top notch realtor in Jennifer, we have also found a real friend! Source: Realtor.com
Professional and friendly. Extremely knowledgeable and experienced. Chestnut Hill is a tough market and she was able to help us find just what we were looking for! She gave us great advice/guidance throughout the home buying/selling process and helped us get our house sold
She has intimate knowledge of the neighborhood. She helped with many tasks in readying and emptying the home for sale. She and her team provided good advice resulting in a quick sale at a good price. The paperwork all went smoothly. And she is a charming and interesting person to know. Source: Realtor.com
She is amazing, kind, knowledgeable and honest. Source: Google
We have used several realtors in the past, but Becca is the best one! She was professional and prompt, and thorough.
We had a short timeline and a modest budget-- and she got us into a wonderful new home in this challenging market. At all points of the process, I felt like I was in trustworthy and positive hands, and am really grateful for Baiyina's expertise!
And gave me yummy xmas chocolates ...and a plant! Source: Google
My family bought our first home with her and we couldn’t be happier to this day. She has knowledge, wisdom and keen intuition when it comes to pairing people with the home they will love. Highly recommended. Source: Google
She was always quick to respond, available when I needed her, seasoned and professional whether dealing with me personally or my seller’s team. She’s been at this a long time, so she knows the areas I’m interested in really well, which can be so helpful in evaluating prospective properties (I’m an investor/landlord). Super respectful and kind, she’s liked and respected by everyone I know in the real estate business, and that’s saying something! I’ve sent friends and family looking to fulfill their dreams of home ownership to Baiyina, and all, to a person, have been beyond happy with her both professionally and personally. She’s just a pleasure to work with. Source: Google
Add to that his impeccable professionalism and his prompt attention and it adds up to a stellar experience. 100% recommended. Source: Google
As a first time single home buyer, I was very anxious and lacking in information about the process. On our first meeting, Bill immediately put me at ease and patiently answered all of my questions. Throughout the process he responded quickly to any and all messages, and was glad to pick up the phone even in off hours. He gave me great tips which helped me get the house I wanted at the price I wanted. I would use Bill again, and would highly recommend him to any future buyer. Source: Google
Starting with her advice on market conditions and staging, scheduling showings, managing offers through until close - she was a calm and expert presence that added value though this home selling journey. We appreciated her professional partnership - but also that she is a warm, genuine and lovely person.